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What we do


Finding a new way to address the grand challenges that we all know and feel

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What we do


Finding a new way to address the grand challenges that we all know and feel

 

WHAT WE DO

NouLAB is New Brunswick’s public and social innovation lab. We help the public and innovators act together to address our most pressing social, environmental, and economic challenges. By connecting change agents from across sectors, convening them around pressing issues, and facilitating their journey to deep change, NouLAB is making the change process smarter. 

VISION

A province that has the tools to collectively foster ideas and empower individuals to reshape our communities into places where we all want to live. 

MISSION

To provide pathways in which we, together, explore ideas and test solutions to complex challenges. 

 

Connect

 

CONvene

Facilitate

 
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What makes us different


What makes us different


 

WHAT MAKES THIS DIFFERENT?

Process

Inspired by MaRS Solutions Lab and GovLab methodologies, NouLAB first convenes the knowledge of diverse stakeholders who understand our greatest challenges; then facilitates a process of problem framing, systems mapping, research, experimentation, and scaling successes; and, finally, connects innovators with influencers. These activities make the change process quicker, smarter, and more sustainable.

Challenge Framing

Let’s not jump to solutions. We promise, we’ll get there, but time and again we build solutions to problems we don’t fully understand. NouLAB helps lab teams intricately understand their challenges so they can be smarter about how they intervene.

Experimentation

Lab teams take an iterative approach to intervening on the challenges they want to address. By understanding, acting, learning, and adjusting, lab teams start small and scale interventions using an iterative model.

Co-Creation

Lab teams are made up of diverse change agents and citizens from the private sector, public sector, social sector and academia. The teams work collectively to understand the nature of their challenge from multiple perspectives, and design, create, and test interventions together, always working towards scale and always learning.

Third-Party Convening

NouLAB is designed to address public challenges. Challenges that affect many and ones no single party or institution can solve alone. The status quo isn’t working. We exist to be a trusted, neutral convenor of the change process and care most about changing our legacy systems to get the most desirable outcomes. NouLAB offers the space and process to do this.

 
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Our Services


Our Services


NouLAB Academy 2016-2017 Cohort

 

Team Members

Gisele Ferguson

Directrice soins infirmiers et secteur opérationnel, Villa Providence Shediac Inc.

Sylvio Allain

Membre, Adagio-seniors

Delma Bridesu

Secrétaire assistante, Adagio-seniors

Annette Johnson

Membre, Adagio-seniors

Jeanne Brideau

Initiatrice et Directrice, Adagio-seniors

Jamie Howie

Program Consultants, Social Development GNB

 

Healthy Aging Team

As the demographic landscape changes, the need for collaboration and integration between generations becomes more important.  However, negative stereotypes often hinder this process and the consequences can lead to seniors’ abuse, exclusion and ill health.  It is in the interest of everyone: policy makers, educators, academics, caregivers, professionals, the media as well as seniors themselves to acknowledge that ageism calls for a change in attitude.  Respect  for seniors'  opinions as well as their positive contribution to society are summoned.  New Brunswickers are working together to meet the challenge and to shift the paradigm on ageing from a mostly negative viewpoint to a win-win situation for the community as a entity.

Ageism influences the way society perceives elders.  Education provides a process whereby perceptions are modified.  Intergenerational projects, within an educational framework,  can contribute to mutual understanding and cooperation between the senior community and students.  The Adagio-seniors' Team aims to co-create an Intergenerational project, as well as to provide a framework for such projects based on objectives within the curriculum.

To contact the Healthy Aging team, please e-mail Jeanne Brideau

Gender Equality Team

How can we work together to ensure capable, qualified women are rising to leadership roles in the emerging tech sectors in New Brunswick?

To contact the Gender Equality team, please e-mail Beth Lyons.

 

Team Members

Nelly Dennene

Directrice, Regroupement féministe du Nouveau-Brunswick

Beth Lyons

Executive Director, New Brunswick Women's Council

Reid Estey

Acting Vice President - People, Culture, and Finance, Alcool NB Liquor (ANBL)

Lorraine Whalley

Executive Director, Fredericton Sexual Assault Centre

Mary-Clare White

Senior Advisor, Policy and Strategic Initiatives - Executive Council Office, Province of New Brunswick

 

NouLAB Academy 2015-2016 Cohort

Food Lab – info@nfunb.org

The Food lab team brought together community leaders in food security, the National Farmers Union in NB and the Department of Agriculture.  We looked at many ways to get more local food in the hands of New Brunswickers and ultimately came to see that we really need an increase in new farmers and food production to make this a reality.  Our idea is to launch a good food and farming accelerator by next year, bringing together new farmers and new entrepreneurs who are interested in building a strong local food system for NB. 

Rebuilding Rural NB Lab– megan@forestsinternational.org

The rural communities our team members work with lack the agency, voice, and resources to address the challenges they face. Our team focused on addressing the issue of rural entrepreneurs who want to work from their land being unable to do so without exploiting and degrading local natural resources, and being unable to take the risk of innovating new approaches to business development that were both environmentally and economically sustainable. Our solution uses our 700 acre farm and forest as both a site of- and platform for rural innovation. Our current and future projects on the property, such as carbon offsetting and the polyculture orchard, are prototypes for rural enterprises that combine environmental sustainability and economic viability.

Newcomer Employment Lab– alex.leblanc@nb-mc.ca

The newcomer employment lab is concentrated on improving the retention of immigrants in New Brunswick by developing innovative pilots that increase labour market attachment and employer/community capacity for integration.

Adult Literacy Lab– petersawyer@bellaliant.net

Almost all everyday activities require basic literacy skills, but in the province of New Brunswick the international studies over the past 30 years demonstrate that our adult literacy levels have not improved, to the detriment of of our economy, the health of our citizens and our social welfare. This is a complex problem that has not been resolved by tinkering with the education system, and the lack of a learning culture in N.B., compounded by the general attitude that a fundamental basic academic education is not important, are contributing factors to the problem, which, together with the minimal resources devoted to resolving the major issues, are some of the factors to be addressed if we are to enable those thousands of older youth and adults with low literacy levels to become functionally literate citizens. Towards the end of the various NouLAB workshops we confirmed that we would work on a local (south-east New Brunswick region) prototype that would create awareness of the importance of literacy in the lives of all ages so that there will be a greater participation in literacy programs.

Social Housing LAB – 

The housing lab is changing the way the government manages the supply of social housing.  By working more closely with those who have benefited from social housing to help them transition to market housing, families and individuals in greater need can also benefit from social housing as they too make the transition to greater self-reliance.

Policy Approaches to Wellness LAB - Hannah.Westner@gnb.ca

Our Lab was designed to gather diverse opinions and expertise to inform the development of a government action plan.  The vision is that the plan will include policies from multiple departments that will contribute to reducing obesity and tobacco use; through the creation of environments that enable all New Brunswickers to be healthy.  The work is being led by Department of Social Development.  Through the lab, a strong productive relationship was developed with the Department of Health (Office of the Chief Medical Officer of Health) which has led to joint leadership.  We also developed strong collaborations with our non-governmental partners such as the NB Food Security Action Network, Healthy Eating / Physical Activity Coalition, and the NB Medical Society.  Since completion of the lab, the partners have continued to collaborate and contribute on the development of the action plan. 

Healthy Aging Lab - Admin@NBCollab.ca

We want to assist communities in unpacking the variables that empower (or disempower) a community to action by creating and offering a readiness assessment tool kit - a prototype that guides communities in understanding their present reality, and assists them in mapping where they want to go by leveraging assets they already have. These will be unique to each community based on historical, socioeconomic and cultural factors. Once these are understood at the local level, communities can begin the process of meeting the most important challenges first, which will go a long way in defining the way residents wish to live and age well in their community. For more  information on the healthy aging lab or to learn about New Brunswick’s Collaborative for Healthy Aging and Care, please visit www.nbcollab.ca, or find us on social media CHAC / CVSS or @CHACCVSSNB.

 

NouLAB Consulting

NouLAB is passionate about helping organisations and multi-stakeholder groups move forward in their work and in the problems they are addressing in their everyday work. NouLAB Consulting Services employ a unique process that involves bringing together diverse stakeholders around the common issue, creating an environment conducive to innovation and experimentation, and developing tools and ideas to help move the organisation(s) forward.         

NouLAB can plan and facilitate 2 to 5 day workshops customized to the client needs. Within this short period, NouLAB can help you to develop:

  • A common definition of the problem
  • A shared vision of where to go
  • Tools for working group to prototype solutions

Contact amanda@noulab.org to learn more.

 
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Our Team


Our Team


Who we are

Amanda Hachey - Director

Amanda Hachey

Amanda Hachey

Amanda’s strengths are in facilitation, public engagement, systems thinking, sustainability, and process design.  She believes that in order to solve our biggest problems we need to 1) understand them from diverse perspectives – to see the whole system, 2) we need to listen to each other with curiosity and an open mind and 3) we need to experiment. NouLAB is the convenor of the processes to dig into root causes, innovate lasting solutions, and the change the way we tackle big problems.

She has spent the last 12 years working in community economic development  with projects in the US, France, Panama, Vietnam, and Sweden. She returned to New Brunswick with a renewed passion to help Atlantic Canada realize its potential.  Amanda has worked as a consultant with co-operatives, businesses, and communities on strategic processes to integrate sustainability. Recent clients include: Town of Riverview, City of Moncton, Province of New Brunswick, Pratt & Whitney, Genuine Health, Picaroons, Co-operative Enterprise Council of NB.

Amanda has Bachelor of Business Administration from University of New Brunswick Saint John and a Master’s in Strategic Leadership towards Sustainability from Sweden.

amanda@noulab.org


Bethany Deshpande - Facilitator

Bethany Deshpande

Bethany Deshpande

Bethany has more than a decade of experience in facilitation, teaching, and entrepreneurship. Throughout a wide-range of entrepreneurial experiences, Bethany has honed her skills in real-world innovation, product development, design methodologies, and more. She was part of the leadership team of the SHAD summer program at Université Laval from 2008 to 2015, and a member of the organizing committee of StartUp Weekend Quebec City in 2013. In 2014, Bethany was part of a global scientific-planning initiative to improve global collaboration efforts for permafrost and climate-science researchers working in the Arctic.

Bethany completed her M.Sc. and Ph.D. in Biology at Université Laval. Her research brought her to remote, northern communities where she studied the impacts of the changing climate on permafrost aquatic ecosystems. Bethany also holds a B.A. (Bilingual double honours) in Mathematics and Health & Environmental Studies from the Glendon campus of York University. Bethany Deshpande joined the New Brunswick Social Policy Research Network as the Community Engagement Coordinator in June 2016.


Nick Scott - Facilitator/Leadership Council

Nick Scott

Nick Scott

Nick Scott is the Executive Director at the NB Social Policy Research Network and co-founder of NouLAB; a public and social innovation lab facilitating collaborative problem-solving across sectors and disciplines. Nick  is also an Alumni of the 21inc program, and was the co-chair of the 2016 Canadian Open Data Summit. He holds a Master of Arts in Sociology, for which his studies focused on organizational studies and social movements, and a certificate in social impact analysis.


Bill McKenzie - Facilitator/Leadership Council

Bill McKenzie

Bill McKenzie

Bill MacKenzie has a Bachelor of Science from the University of Western Ontario and a Masters of Business Administration from Queen’s University.  He joined the New Brunswick Public Service 30 years ago.  The first 14 years were with the Department of Agriculture.  Over the 14 years he worked on market research projects, trade policy and free trade agreements, industry competitiveness, supply management and strategic planning.  He spent 13 years at Social Development first as the Director of Policy and Intergovernmental Relations and later on the Senior Management Committee as the Executive Director of Strategic Policy, Planning and Performance.  At Social Development his policy experience included poverty reduction, housing, homelessness, child welfare, early childhood development, long-term care for seniors and supports for persons with disabilities.

Since September 2013, Bill has been the Director of Strategic Partnerships with the New Brunswick Social Policy Research Network.


Nicholas Clermont - Facilitator

Nicholas Clermont

Nicholas Clermont

Nicholas is a designer and business strategist. He is a graduate of mechanical engineering with a specialty in entrepreneurship. After gaining some experience in the private sector, he returned to Université Laval where he completed his MBA. He spent the past decade teaching design methodology and helping youth to build their creative confidence. He has significant experience coaching, mentoring and consulting on entrepreneurial projects and enjoys spreading his passion for design and process. Nicholas recently move to New Brunswick to join the Pond-Deshpande Centre.


Karina LeBlanc - Leadership Council

Karina LeBlanc

Karina LeBlanc

Karina LeBlanc is the Executive Director at the Pond-Deshpande Centre.  With a passion for supporting the growth and development of passionate change makers, Karina is invested in inspiring our youth with the possibility of entrepreneurship so that they can become opportunity creators in lieu of job seekers, fuelling the growth of the Impact Economy in Atlantic Canada and the Business for Good ecosystem. NouLAB is a core component of the Impact Economy providing us with a framework for citizen-driven problem-solving that marries research, policy and entrepreneurship.  New Brunswick is now poised to be able to take a leadership role in innovation and experimentation by building on our strengths of smallness, connectivity, collaboration and a values-based culture.


Heather Boyd-Kinnie - Leadership Council

Heather Boyd Kinnie

Heather Boyd Kinnie

Heather is the Funding Program Manager and Program Coordinator of the Pond-Deshpande Centre for Innovation and Entrepreneurship.  She is a passionate leader and active member of New Brunswick’s startup community. Heather provides coaching and mentorship for entrepreneurs, manages PDC finances, develops innovative entrepreneurial programs, and manages events.

Heather has a background in the legal, business, education and non-profit sectors.  She has had a 30-year career that has spanned the fields of law, professional development, sales & marketing, facilitation, communication, and project and office management.  She also has extensive experience within the university community. She has worked within several UNB Departments coordinating complex research projects and Institutes with local, national and international staff, students, partners, and associates. Heather earned a Law Degree from Dalhousie University and was admitted to the Newfoundland & Labrador Barristers’ Society in 1986.

 

Supporters

Adrienne O'Pray

Adrienne O'Pray

David Alston

David Alston

Jake Wildman-Sisk

Jake Wildman-Sisk

Taylor Gray

Taylor Gray

Jerry Koh

Jerry Koh

Ed McGinley

Ed McGinley